IMPORTANT DECISIONS LOOM — Michael (Ted Danson) approaches things from a new angle. Eleanor (Kristen Bell), Chidi (William Jackson Harper), Tahani (Jameela Jamil) and Jason (Manny Jacinto) struggle to make a collective decision.
Michael tries to recruit all four humans to his plan, in which he will reboot the neighborhood but secretly leave their memories intact, and they will feign ignorance; if they refuse, Michael asserts they will again detect the ruse, Vicky will expose him, and the humans will be remanded to traditional, hellish torture, while Michael is burned eternally. Michael also claims he can get the four and himself into the real Good Place.
Chidi agrees quickly, accepting that his work on ethics in life was unsuccessful. Jason is oblivious, but Michael's bow tie earns his trust. Tahani insists she belongs in the Good Place, but concedes after Michael reveals her cause of death; she was crushed by a statue of her sister Kamillah that she pulled down, demonstrating Tahani's self-obsession.
Eleanor initially plans to flee to Mindy's house, but accedes to Michael's plan after Michael informs her that Chidi never refused to help her.
She adds a condition: Michael must participate in Chidi's ethics classes. Even though Michael sees humans as "cockroaches," he agrees. The neighborhood is rebooted, with Vicky taking on the role of the top point earner and honorary mayor. The humans and Michael meet in secret and are joined by Janet, whose programming compels her to make humans happy; thus, she will support the only real humans present.
- Kristen Bell as Eleanor Shellstrop
- William Jackson Harper as Chidi Anagonye
- Jameela Jamil as Tahani Al-Jamil
- D'Arcy Carden as Janet
- Manny Jacinto as Jason Mendoza
- Ted Danson as Michael
- 4.17 Million viewers