With Eleanor assuming the role of the architect, the group adapts to the challenges facing them when four test subjects inhabit a new neighborhood under their supervision.
Eleanor and the gang meet the last two human test subjects: Brent, the CEO of a materials-producing company who is egotistical and selfish, and Linda, a seemingly boring and unassuming old lady. Simone, convinced that the afterlife is just an intense hallucination, wreaks havoc on the neighborhood and the humans have to try to convince her that the afterlife is indeed real; Michael mentions he'd met people like that in his Bad Place days and they usually began to realize the truth of their situations after a few torture sessions. As for John, Tahani is determined not to let the Bad Place win and decides to go out of her way to make peace with him.
Meanwhile, Jason and Derek are in a conflict. Derek reveals that he wants Janet, his "mommy-girlfriend", back and figures running the neighborhood with her is the right way to do it. He taunts Jason, stating that he doesn't have the guts to push the button that will shut him down. Jason immediately pushes it, "killing" Derek while Mindy watches and laughs. Michael tells Jason that he needs to learn better impulse control.
Eleanor and Michael try to get through to Linda, who appears to have very simple tastes and just uses the flying lessons to float a couple feet above the ground. They keep trying to push her to ask for more extravagant things, causing her to snap and start zipping around in the sky and punching people in the face. The humans discover that "Linda" is a really a demon in disguise, Chris specifically. He was sent by Shawn to pose as a human test subject to sabotage the experiment. When the Soul Squad reveal this to Gen, she is not pleased and tells Shawn in no uncertain terms that if he tries to cheat or otherwise sabotage things again, she will personally severely punish him and reboot the experiment. Chris is sent back to the Bad Place and Gen makes Chidi the fourth subject of the experiment.
- Kristen Bell as Eleanor Shellstrop
- William Jackson Harper as Chidi Anagonye
- Jameela Jamil as Tahani Al-Jamil
- D'Arcy Carden as Janet
- Manny Jacinto as Jason Mendoza
- and Ted Danson as Michael
- Marc Evan Jackson as Shawn
- Jason Mantzoukas as Derek
- Brandon Scott Jones as John Wheaton
- Kirby Howell-Baptiste as Simone Garnett
- Ben Koldyke as Brent Norwalk
- Maya Rudolph as Judge Gen
- Maribeth Monroe as Mindy St. Claire
- Bambadjan Bamba as Bambadjan
- Jama Williamson as Val
- Luke Guldan as Chris Baker