Until Season 3, the real Good Place had not been seen in any form, though its existence had been confirmed by several pieces of evidence, in particular the backstory of Mindy St. Claire and the presence of a representative of The Good Place in her orientation video for The Medium Place; and also the origin of Janet, who was created to serve in The Good Place before being stolen by Michael.
So far there is very little reliable information about the Good Place. Most of what we know comes from Michael, while he was actively deceiving the inhabitants into thinking they lived in the Good Place. Some of those details have been confirmed, but many have not.
The Good Place has likely existed since the beginning of time (at the very least since the case of Og and Grog, roughly 201,993 BCE) and is, so we are told, a Utopian paradise for those that were truly noble and good in life. Only people with a high point score are allowed in the good place and as a reward they receive eternal happiness.
Gaining access into The Good Place isn't easy. According to Michael, from the moment of birth every action and decision that a human makes either had a positive or negative effect, thus affecting that human's overall point score total. Entrance into The Good Place is extremely difficult, and most people do not enter.
The standards are extremely high, as all branches of philosophy are taken into account when calculating point totals–for example, one's motivation may be pure, but their actions generate misery, like Chidi, or the opposite, like Tahani. In Chapter 36: Janet(s), it's revealed that nobody has gotten into the Good Place in 521 years (since c. 1497 CE).
Only humans with an exceptionally high score value are allowed into The Good Place. The lowest score seen to be allowed into The Good Place was roughly +900,000.
Throughout Season 2, Michael tried to find a way for himself and the humans to enter the Good Place, trying one billion and seven different ways, before concluding that the only way into The Good Place is by being a good person. However, Michael does discover a way to The Good Place through a chute in the Accounting Department where all good souls and their files enter The Good Place.
Only humans and Janets reside in Good Place neighbourhoods. It is likely that the neighbourhood's architect and other angels may come and go as they please, but according to Michael, after the the first day of orientation, the architects leave and humans are left alone with their Janet. However, this may only be true of The Bad Place and be part of the lie that Michael attempted.
The inhabitants of The Good Place are determined by everything they did in their life. Everything a person does during their life gives them points, positive points or negative points. After a person's death their points are totalled. If a person has a high number of points they will go to the Good Place, but if they have any number below the threshold, they will go to The Bad Place (with the exception of Mindy St. Claire).
Very little is known about the Immortal Beings who operate The Good Place, except that they seem to have a kind nature and want people in The Good Place (as they fought with The Bad Place for the case of Mindy St. Claire).
The only Immortal Being we've seen thus far is Beadie, who welcomed Mindy to the Medium Place on her orientation video. However, we do know from Neil that The Good Place is run by a Committee who decides, presumably, the point threshold for humans entering The Good Place.
Each day in The Good Place is a blissful and beautiful existence where a human may have anything they desire simple by calling on their neighborhood's Janet. Humans in The Good Place also never experience any kind of pain, do not age and cannot perish.
- Although the inability to curse was originally used as a torture method for Eleanor in Michael's fake Good Place neighborhood, it is revealed that in the actual Good Place, people cannot curse either.